Group admin guidelines
By creating a permanent group, you agree to
accept responsibility to admin that group. Read this document carefully to
make sure you understand your responsibilities before continuing. This
document contains reference information you may find useful at a later time.
You may use this facility to create a permanent
group on Paltalk in which you are the
administrator of the group. Being an
administrator allows you to moderate the room by giving you the power to take
away a person's microphone (if it is a voice group) and the ability to
bounce
(remove) a person in the event that they are extremely disruptive or
abusive.
Your nickname will be identified as an admin account in your group
by having an @ sign precede your name. The @ sign indicates
admin capabilities. Paltalk personnel
have admin capabilities in all groups they enter. They are differentiated
from room admins by having their nickname appear in red in addition to having
the @ sign.
This document will describe the abilities and
guidelines for being a room
administrator. If you abuse the admin privileges,
your group and your ability to create future groups will be removed, so please
make sure you understand what is required in the
admin role.
When you
create a chat
room, you will have the
option of specifying a lockword or not. If you specify a lockword,
anyone trying to join your room will be asked to specify the lockword before they
are allowed to enter. In this way, you can control who may enter your room by
who you tell the lockword to. If you do not specify a lockword, the chat
room is open to everyone. Locked chat rooms are limited to a maximum of
5 (five) users. The only exception to this is locked room which are also
'premium rooms', which may
have unlimited members.
You may allow an unlimited number of people to
admin your room with you. When you create the group you will be asked to
specify a 4 digit admin code. The
admin code is the key to your room. Anyone
who knows it can open or join your room as an
admin.
Information you must supply
Group Type
There are 2 types of room. The most common is the User rooms (Free)
type. It allows you to own, maintain and admin your own chat room on
Paltalk. You may open this chat room at any time and it remains open only so long as people
are in the room. When the last person leaves, the room closes.
The second
type of group is Paltalk premium room (Fee based).
Any individual or organization who would like a chat room on Paltalk for any
type of commercial related activity must choose this room type. It
allows you to control what banners are displayed in the chat room and also to
direct users joining your room
to have their web browsers automatically open to a page of your choosing.
Unlike other chat rooms, you may choose to leave your room open even when it is
empty.
Your group appears in the
category of your choice but also appears in a 'premium' category. There
is a monthly fee for this service which varies with the maximum amount of
people allowed in your chat room at any one time. There
is additional information that pertains to premium rooms at the bottom of this
document. The same warning applies here as in the last section regarding
popups that display another web page when the user closes down the window.
That is not allowed.
Note
regarding nobanner subscribers The vast majority of Paltalk users see banners
when they use the program. However we do offer users a fee based option to
not to see the banners. Any user paying for this option will not see any
banners and will have the option of seeing or not seeing web page popups when
they enter a chat room. This holds true across all rooms even rooms that you
have paid a fee to use your own banners and/or popup instead of ours.
chat room
name
The name of the group. You are not allowed to make any group with a title
that defames, disparages or excludes any race, creed, religion, age group,
gender, national origin, or any other organization, business entity or
individual person. You also may not make any group that condones or promotes
the use of drugs, encourages software piracy, child pornography, or any other
illegal activity.
category - Paltalk groups are organized into
categories. You will have to select from a drop down list which category you
prefer your group to be found in by others.
rating
Similar to a movie rating. The options are G, R or A. G rated rooms must be
suitable to all audiences including minors. Text in G rooms is automatically
filtered to eliminate possible offensive language. R and A rated rooms are
suitable for adults only and the text is not filtered what so ever. The
difference between these two groups is that an A rated group allows sexually
explicit language where an R group does not. Note users have to explicitly
turn on an option to see adult groups (R and A). The default every time
someone logs in is not to show adult rooms.
voice Enabled Switch
On indicates that you want to allow voice in the room, off indicates that it
will be a text only room.
admin Code
A 4 digit numeric code that is the key to joining your group with admin
privileges. Select a code that is easy to remember but that does not contain
a pattern (for example 3333 or 1234 would be bad choices). Share this code
with those people you wish to help you coadmin your room.
lockword
An optional field. If you specify a value in this field, anyone not knowing
your lockword will be prevented from entering your room. Anyone trying to
join your group will be asked to specify the lockword before they are allowed
to enter. Locked rooms are limited to a max of 10 people.
intro message
An optional field. If specified, every time someone joins your group, they
will be automatically greeted with this message .
Bouncing
Someone
If someone
is being severely offensive or disruptive, you have the power to remove
(bounce) them from the room. To bounce someone, you right click on their name
in the member list (area F). A pop up menu will be displayed where you
should select Bounce. A screen will pop up asking you to fill in the reason
why you are bouncing the person. The reason is not seen by the person being
bounced. It is only seen by the Paltalk personnel to identify repeat
offenders and people who are abusing the bounce facility. When someone is
bounced, they are prevented from reentering your group for 24 hours.
Bouncing
Caveats
We track
how many bounces an admin does per day and overall. If the number of bounces
per day is high, all users entering your group will receive a warning similar
to the following:
Room admins in this group HAVE AND DO
frequently use the power to remove members at their discretion to maintain an
orderly room as they see fit. If this is unacceptable to you, please leave
and visit one of our many other rooms.
If the
number of bounces is excessive overall, the group may be closed down
permanently and your account restricted from creating new groups in the
future.
Muting
Someone (voice groups only)
By double
clicking on someone's name (area F), you can change the colored dot in front
of them from green to red and back again. Green indicates they can talk, red
means they cannot. You would use this for example to take the microphone away
from someone who is talking too long or is deliberately trying to tie up the
room. Normally you would take the microphone away and then soon after, give it
back.
Muting
Everyone
It may be
desirable to mute everyone's microphone except your own to help moderate a
room. You then can choose to individually turn someone's mic on, let them
speak, and then take the mic away. To do this, select the "Remove All Mics"
option under the "Mics" menu (area B). This will remove all the mics from
everyone except yourself. New people joining the group will default to having
their mic turned off. To restore everyone's mic back, choose the "Give Mics
To Everyone" option under the "Mic" menu. This will restore everyone's mic and
new people joining will default to their mic being on.
The
Static Text Msg (area C)
When your
group is open, you will find that right below the banner area (area C) is a
one line static text field (area C). This one line never scrolls so is always
visible. You can use this field to display a message to your users that will
stay on the screen and not scroll off. Some examples of how to use this
field are to display a URL to a web site of interest, or to display a welcome
message, or perhaps to display a topic of the day. You have the ability to
change this field at any time by simply typing over what is currently there
and hitting Enter. Make sure the cursor is at the end of the line when you
hit Enter. This area is only editable to the group admins. Your members see
this field all the time but cannot not modify it.
Admin
Code and How to open the group
When you
create a permanent group, you will have to specify a 4 digit admin code. This
admin code is the key to opening your room. To open your room you must do the
following. Bring up the Groups List window by pressing the Groups button on
the main screen. Select the Open or /Join Group as Admin option under the
File menu. You then specify the admin code and hit the OK button. Your group
will open automatically
Co
administrators
You may
allow an unlimited number of people to coadmin your room with you by telling
them your admin code. Anyone who knows your admin code can open or join your
room as an admin. The procedure for them to open or join your room as admin
is similar to how you open up the room. They must select the Open or /Join
Group as Admin option under the File menu, then select your nickname from the
dropdown list and then they must specify your admin code. The group will open
automatically.
If you
wish to change who may coadmin your room with you, you simply change the admin
code. Pick your coadmins wisely because you are responsible for their actions
as well as your own. Violations of these guidelines by you or your coadmins
will cause the loss of your room and the ability to create new groups in the
future.
Changing
the definition of your group while its open
Changes
you make to your groups such as changing rating, name, category, banner url,
plus most other changes, do not take affect while your group is open.
You must always close your group with the ..close command first
, then make your changes to the groups definition and then reopen your group.
Reasons
for removal after acceptance
Here are
some of the possible reasons your room may be taken away from you after you
create it:
1) Misrepresenting yourself as a Paltalk person.
2) Continuous allowance of language not
appropriate to your room rating.
3) Abuse of the bouncing and/or muting
privileges.
4) Offensive behavior on your part towards your
members.
5) Abuse of Paltalk personnel.
Paltalk
Uptime
Although Paltalk strives to be a product that
is up 24 hours, 7 days a week, 365 days a year, there will be times Paltalk is
offline. Reasons for outages include but are not limited to software and
hardware maintenance upgrades, ISP related problems and equipment failure.
Paltalk makes no particular representation about its uptime, but it is
expected that future uptime will be similar to our past performance, which has
been near 99% uptime.
Chat Room
Controls
Paltalk
offers a variety of controls for you to maintain order in your group. Some
features are more apparent than others so we will break them down into three
areas for you.
see
chat room
controls
see chat room
'admin' menu
see right
click options
Key
Confirmation Code
To
continue, you will be asked to enter a key confirmation code. Enter the word agreed.
Entering that word will indicate to us that you have read and agreed to the
terms of this document. Only those people that wish to open up commercial
rooms in Paltalk need to read the remainder of this document.
Premium
Rooms
Any group
opened on Paltalk that relates to any type of commercial activity, needs to be
opened as a commerce type room in Paltalk. Commerce rooms are a fee based
service that have a number of advantages over other rooms
- You have the option of leaving the room always open
even when there is no one in the room.
- You may control what banners are displayed in your
room.
- Your group will
appear in the category of your choosing and additionally be listed in the 'top
level' category.
- You may have a locked group of more then 10 people.
Displaying your own banners
- You may choose to display your own banners in your group rather then having
the Paltalk run of the mill advertising banners displayed. Banners should be
jpg, gif or animated gif format images that have the following dimensions: 468
pixels wide, 60 pixels tall. Paltalk does not currently offer the ability to
serve your banners for you. What this means is that your banner image(s)
must be available from some other web server on the Internet. You simply
provide us with the URL link to your banner. When it comes time to load the
banner, instead of loading our banner using our URL link, we will load your
banner using your link. Please reference our banner setup page for the
details of how to create the banner images and the container html files needed
to load them.
http://support.paltalk.com/MakingBanners.html
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